Prerequisites

Before logging into the Zoom desktop client via SSO, there are a few prerequisites that need to be met:

  • Your organization must have an SSO integration with Zoom
  • You must have a Zoom account with SSO enabled
  • You must have the Zoom desktop client installed on your computer

Steps to Log into the Zoom Desktop Client via SSO

  1. Open the Zoom desktop client on your computer
  2. Click on the "Sign In with SSO" button
  3. Enter your company's SSO URL in the "Company Domain" field
    1. Type in, "esub"
  4. Click on the "Continue" button
  5. You will be redirected to your organization's SSO login page
  6. Enter your SSO credentials (username and password)
  7. Click on the "Sign In" button
  8. You will be redirected back to the Zoom desktop client and logged in automatically

Troubleshooting

If you encounter any issues while trying to log into the Zoom desktop client via SSO, here are a few troubleshooting steps you can try:

  • Make sure you have the latest version of the Zoom desktop client installed
  • Check with your organization's IT department to ensure that your SSO credentials are correct
  • Clear your browser cache and cookies before attempting to log in again
  • Try logging in using a different browser or device
  • Signing in with SSO